Home Help Center Back My orders Can I cancel my order?

Can I cancel my order?

If you wish to cancel your order, please contact our customer service immediately. Once we start the processing of your order, cancelling it won’t be possible. Please get in touch with us from Monday to Friday between 8:00 am and 4:00 pm by phone: +48 516 278 821, or via e-mail at [email protected].

Prepare your order number – in this way we will find it in our system much faster.

FAQ

Common Questions

To what countries are you shipping your fabrics?

We ship printed materials via FedEx/UPS to EU countries, the UK, Norway, Switzerland, and the USA.

How long does delivery take?

Delivery time depends on the destination country and the carrier and usually takes between 2 and 14 business days. The exact date is also shown in the cart summary.

What is the minimum order size?

At CottonBee, we want to lift any restrictions on fabric printing. That is why you do not have to place bulk orders. You can order a cut of fabric from a bolt starting at as little as one running metre.

We also offer 20 cm x 20 cm printing samples and 48 cm x 48 cm swatches.

Can I hope for a discount if I order more fabric?

Discounts are applied automatically when you add the required amount of fabric to your cart. Thresholds:

  • 10 m: 10% discount
  • 20 m: 20% discount
  • 30 m: 25% discount
  • 40 m: 30% discount

Orders over 50 m are priced individually. You can use the automatic discount or contact us for a personalized quote. You can do this by phone: + 48 516 278 821, or via e-mail at [email protected]from Monday to Friday between 8:00 am and 4:00 pm.

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