CottonBee terms of service

Terms of Use of ctnbee.com by Clients

These terms of use (hereinafter "Terms of Use") specify the rules of access and use of services provided via www.ctnbee.com (hereinafter "Website"). If you register with the Website, it means that you agree to these Terms of Use and enter into a Service agreement.

I. General Provisions

The Website is run by Prosker Sp. z o.o., ul. Kostrogaj 9D, 09-400 Płock, Poland, National Court Register KRS: 0000399562, Business Statistical Number Regon: 145855516, Tax ID NIP: 774-321-07-15 (hereinafter "Service Provider").
These Terms of Use specify the rules of use of Services.
Service Provider is the Client’s data controller.

II. Definitions

Website – means www.ctnbee.com website which enables the Clients to use the Services;
Services – mean any and all services provided by the Service Provider for the Clients via the Website consisting in particular in enabling the Clients to order the Service Provider to print Graphic Design items and to purchase them, or to order the Service Provider to print Your Graphic Design items and to purchase them;
Terms of Use – mean these Terms of Use; Terms of Use are the terms of use referred to in Article 8.1 of the Act dated 18 July 2002 on the provision of electronic services, made available for the Clients via the Website;
Prices – mean the prices of Graphic Designs or Your Graphic Designs made available via the Website, expressed in PLN (zł) or EUR and including tax on goods and services calculated in accordance with applicable laws (VAT);
Client (you) – means a natural person of legal age, legal entity or an organisational unit without legal personality, having legal capacity, who has registered with the Website and uses the Website in order to use the Services. Each Client may use the Website as a graphic author in accordance with the rules described in separate terms of use available on the Website.
Registration – means registration with the Website consisting in accepting these Terms of Use and providing full name, email address and password to use the Website as a Client.
Account – means a set of resources and permissions in the Website’s computer system available for the Clients, enabling the Client to use the Services. Authorisation process for the Website requires obtaining an access to the Account by providing email address and password.
Graphic Design – in these Terms of Use means any design made available via the Website which was created by assembling lines, contours, shapes, colours, structure, or materials of a product and ornamentation.
Your Graphic Design – in these Terms of Use means any design made available via the Website which was created by assembling lines, contours, shapes, colours, structure, or materials of a product and ornamentation, transferred to the Service Provider by the Client, not published via the Website before.

III. Terms of Use of Website

A person interested in using the Services may without Registration read the description of the Website’s operation and view the Graphic Designs published via the Website; such person is, however, required to follow all rules set out in these Terms of Use.
Using the Services via the Website requires Registration by filling out an according form in the "Registration" tab.
Registration with the Website requires acceptance of these Terms of Use and means that you enter into a Service agreement with the Service Provider. By registering with the Website the Client agrees to follow these Terms of Use.
When registering with the Website the Client is granted the access to an Account which enables them to use the Services as a Client, and after providing additional details, also as a Graphic Design author in accordance with the rules described in separate terms of use. In their Account, the Client may view the history of orders made on the Website and statuses of pending orders, manage their own graphic designs (Your Graphic Design) and edit as well as add details other than those provided at Registration.
Via the Website you may:
a) select a Graphic Design available on the Website, request the Service Provider to print the Graphic Design on a fabric and in a size you select and purchase from the Service Provider printed Graphic Design items;
b) share with the Service Provider Your Graphic Design via the Website, request the Service Provider to print it on a fabric and in a size you select and purchase printed Your Graphic Design items from the Service Provider;
By selecting a Graphic Design, referred to in par. 5a above, the Client indicates the type of fabric and the size of print.
By sharing Your Graphic Design via the Website, referred to in par. 5b above, the Client indicates the size of graphic, the manner it should be repeated on the fabric, the type of fabric and the size of print.
In the case you transfer Your Graphic Design to the Service Provider, the Service Provider, subject to par. 9 below, shall not make it available on the Website.
A photograph of a sold and made Graphic Design and Your Graphic Design item (Graphic Design or Your Graphic Design printed on the fabric selected by the Client) may be published by the Service Provider on the Website and on other websites where the Service Provider promotes the Website, in particular on Facebook.com, pinterest.com and instagram.com.
Graphic Designs available on the Website do not constitute the Service Provider’s offer of sale of items of a given Graphic Design with the properties indicated by the Client, such as the Graphic Design’s size and the manner it should be repeated on the fabric, type of fabric or the size of print, but the Graphic Designs are only invitations to make an offer.
The order of the printout of Graphic Design items is considered made and non-modifiable as of the moment the Client clicks “make an order”, upon prior indication of the properties as referred to in par. 5–7 above and prepayment referred to in par. 14 below.
The order of the printout of Your Graphic Design items is considered made and non-modifiable as of the moment the Client clicks “make an order”, upon prior indication of the properties as referred to in par. 5–7 above, providing the Service Provider with Your Graphic Design via the Website, and prepayment referred to in par. 16 below.
Prior to making the order referred to above, the Client may get to know the Price and the amount of prepayment which constitutes 100% of the Price. The Price depends on the type of fabric and the size of print only, and it includes the shipping cost.
Making an order by the Client means making an offer to purchase a certain number of Graphic Design or Your Graphic Design items with the properties specified via the Website for a Price (including shipping cost) indicated in the order. The offer is binding the Client if the Service Provider confirms that the order was received by sending to the Client an email to the address provided at Registration. The Price and other elements of the order are binding the Client and Service Provider as of the moment the Client receives an email about accepting the order at the email address provided at Registration (the moment a contract for sale is made) referred to in par. 16 below.
A contract between the Service Provider and the Client for Graphic Design or Your Graphic Design sale in the number, size and other properties specified by the Client via the Website is entered into as of the moment the Client receives an email about accepting the order at the email address provided at Registration referred to in par. 15 above. Accepting the order will be additionally confirmed with a status change to "Accepted" in the Client’s Account.
Prepayment made by the Client via the Website in accordance with the rules described herein releases the Client from any other additional charges for the Service Provider.
Failure to deliver by the Service Provider to the Client an email confirming the acceptance at the email address provided at Registration referred to in par. 16 above within 7 days of making the order means cancelling the order by the Service Provider.
Entering into a contract referred to in par. 16 above by the Client means ordering the Service Provider to print a Graphic Design or Your Graphic Design considering all properties specified via the Website by the Client and delivering the printed items at the address indicated by the Client via the Website.
If the Service Provider cancels the order referred to in par. 18 above, within 7 days of the lapse of the period referred to in par. 18, above the Service Provider shall return to the Client the entire prepayment made by the Client to the bank account from which the prepayment was wired.
The Client may use the Services via the Website 24/7.

IV. Copyrights

As of the moment you submit to the Service Provider Your Graphic Design referred to in section III par. 12 of the Terms of Use, you grant the Service Provider with a non-exclusive, worldwide and royalty-free license to use Your Graphic Design in order to provide Services resulting from the Terms of Use, including its printing to create Your Graphic Design items, and to use the graphic in accordance to the rules specified in section III par. 10 of the Terms of Use, in the following fields of exploitation:
a) fixing and reproduction with the use of any technology, including digital technology and magnetic fixing;
b) fixing and reproduction with the use of digital technology (including on any media and in any network which makes it possible to broadcast the works), magnetic fixing, print technology (including digital printing) and reprographics;
c) save on a computer hard drive;
d) making it publicly available in such a manner that anyone could access it at a place and time selected thereby;
e) public performance, exhibition, screening, presentation and broadcast as well as rebroadcast through cable and wireless networks by terrestrial station;
f) create Graphic Design items (of which the Service Provider will be the owner).
You represent that you hold all rights to Your Graphic Design transferred to the Service Provider within the scope necessary to grant the Service Provider with the license referred to in par. 1 above. In case of a claim brought against the Service Provider by any party for infringing their rights, in particular intellectual property rights, in relation to using by the Service Provider the rights granted based on par. 1 above, the Client shall make every effort, without additional compensation, to hold the Service Provider harmless from any liability, to cover the costs of any court proceedings, legal representation costs and damages adjudicated or set through settlement.
Any content disclosed by the Service Provider via the Website is protected by the Act dated 4 February 1994 on Copyright and Related Rights and may be used by the Client only to the extent necessary to use the services.
The Client shall ensure that no unauthorised persons have access to the Client’s Account, in particular in such a way that they could reproduce, distribute, or use for any other purpose the content referred to in par. 3 above. After becoming aware of such situation, the Service Provider may bring claims against such Client for breaching the Terms of Use.
The Client agrees not to reproduce, modify, adapt, change, reverse engineer and/or use or copy in any other way any part of the Website, including Graphic Designs stored there, in a way that is contradictory to the Terms of Use.
Transfer of the ownership of the Graphic Design items to the Client, referred to in section V par. 4 shall not result in the transfer of any copyrights to Graphic Designs to the Client. The Graphic Design item purchased by the Client is not the Graphic Design original.

V. Delivery

The Graphic Design items purchased by the Client shall be delivered within 15 business days of the date the contract for sale referred to in section III par. 16 hereof was entered into between the Client and Service Provider. The item is shipped via Poczta Polska or a courier.
The shipping cost is indicated in the basket available in the Client’s Account before the order is placed and the prepayment for the purchased Graphic Design or Your Graphic Design items is made.
The Service Provider does not offer “collect in store” option for purchased Graphic Design or Your Graphic Design items.
The transfer of ownership of Graphic Design or Your Graphic Design items purchased by the Client occurs as of the moment the items are delivered to the Client in accordance with the rules described above.

VI. Client’s Payments

The Prices of the Graphic Design or Your Graphic Design items purchased by the Client and the required amount of prepayment are indicated each time via the Website. The Price depends on the type of fabric and the size of print.
Via the Website, the Client may select one of the following prepayment options:
a) payment via PayLane - Payments are processed by PayLane sp. z.o.o., ul.Arkońska 6/A3, 80-387 Gdańsk, Poland, National Court Register KRS 0000227278. Transactional data, including personal details may be transfered to PayLane sp. z.o.o., ul.Arkońska 6/A3, 80-387 Gdańsk, Poland, National Court Register KRS 0000227278 to process payments for orders.
Before placing an order, the Client will be informed of the full Price of the Graphic Design or Your Graphic Design items to be purchased along with the shipping cost to the address indicated by the Client via the Website ("Total Order Amount") and the amount of the required prepayment constituting 100% of the Price.

VII. Responsibility

The Client must not undertake via the Website any action which is contrary to the applicable laws, these Terms of Use and good practices and use the data obtained as part of using the Services for unlawful purposes.
Only the Client shall be liable for using the Services in a manner that is contrary to these Terms of Use or laws.
The Service Provider shall not be liable for the lack of access or problems with Service operation resulting from circumstances resting with the Client only.
The Service Provider shall not be liable for any damage inflicted to the Client resulting from gaining access to the Client’s Account by unauthorised third parties, resulting from circumstances which are beyond the control of the Service Provider.
The Service Provider reserves the right to temporarily suspend or limit the Service operation in relation to necessary Website maintenance. The Service Provider shall inform of the planned maintenance or limitation of Service operation and their duration with reasonable prior notice. The Service Provider shall make every effort to keep the time of maintenance or limitation of Service operation down to a minimum.
The Service Provider shall not be liable for any damage inflicted to the Client resulting from providing by the Client out-of-date or untrue details referred to in the Terms of Use.
Towards the Clients who are not natural persons not running business, the Service Provider shall not be liable for the lack of access or problems with Service operation resulting from:
a) Force Majeure events which are beyond the Service Provider’s control;
b) actions of third parties, which are beyond the Service Provider’s control, through which the Service Provider provides the Services;
Towards the Clients who are not natural persons not running business, the Service Provider shall not be liable for inability to or delay in delivering the Graphic Design items resulting from Force Majeure events or other circumstances not due to the Service Provider.
The Service Provider may discontinue providing the Services which will lead to terminating the Service agreement entered into based on the Terms of Use:
a) with immediate effect if the Client breaches these Terms of Use;
b) at any time upon a 30-day notice;
c) after the Service Provider becomes aware that the Client uses the Services for unlawful purposes, including for the purposes resulting from the Act dated 16 November 2000 on Counteracting Money Laundering and Terrorism Financing (Journal of Laws Dz.U. 2010 No. 46 item 276).

VIII. Complaints

Complaints about the functioning of the Website may be submitted by email: [email protected].
Any complaints about defects of the sent product may be submitted by post to the following address: Prosker Sp. z o.o., ul. Kostrogaj 9D, 09-400 Płock.
The complaint should include a precise description of the grounds for complaint and details necessary to identify the Client, including their address.
Complaints will be dealt with by the Service Provider within 14 (fourteen) days of the date the complaint was delivered. Decision on a given complaint will be sent to the email address indicated by the Client at Registration (or updated at a later date) or by post to the address provided in the complaint within 7 days of the date the complaint was dealt with.
The above does not exclude the possibility to pursue by the Client their rights in accordance with applicable laws.
Due to the nature of the Service with properties strictly specified by the Client, the Client may not withdraw from the contract for Graphic Design or Your Graphic Design items sale or return the received items.
If the Client finds out the package was damaged, they should inspect the content of the package in the presence of the courier If then it is found that the item has been damaged, the shipping carrier and the Client are obliged to sign an according protocol in order to pay the Client damages for the incurred loss.

IX. Personal Information

Service Provider is the Client’s data controller. Personal information will be processed in order to provide Services, and in case of complaints – in order to handle the complaints. Providing the information is voluntary but it is required to use the Services. The Client is entitled to access and correct the information.

X. Final provisions

All matters not regulated by these Terms of Use shall be governed by applicable provisions of the Civil Code (Journal of Laws Dz.U. 1964 No. 16 item 93, as amended) and other applicable laws.
All disputes arising out of provision of the Services to clients who are not natural persons not running business shall be resolved by a court competent for the registered office of the Service Provider. Disputes arising out of provision of the Services for clients who are natural persons not running business shall be resolved by a common court competent in accordance with general laws.
The Client is entitled to transfer the rights and duties resulting from the Terms of Use without prior explicit consent of the Service Provider.
A computer with Internet connection and a Web browser such as Internet Explorer 9.0. Mozilla FireFox 11, Safari 5.1, Google Chrome 17.00, Opera 11.0, or a more updated version is necessary to run and use the Services.
The Service Provider reserves the right to store cookies or other files of the same function in the Client’s computer system. Cookies are files installed on the end devices of Website’s users in order to administer the Website, improve the quality of Services, including adjusting the Website’s content to Client’s preferences, maintain the Client’s session and for analytical and statistical purposes.
The Client may specify the terms of storage or obtaining access to the information contained in the cookies through browser settings or Service configuration. Detailed information about this is available at the browser’s developer, at the Internet provider. Disabling cookies in your Web browser does not make it impossible to use our Website but it may cause some difficulties.
The Service Provider reserves the right to amend these Terms of Use, followed by notifying the Clients via the Website with at least 30-day notice. Amendments shall not infringe any rights acquired by Clients during the term of the previous version of the Terms of Use.
Using the Services requires the Client to own a device with Internet access.
These Terms of Use are available at the Website and at the Service Provider’s registered office indicated herein.

Privacy Policy of ctnbee.com

The provision of personal information and the consent to have them processed are entirely voluntary. Any personal information provided to us is processed exclusively to the extent and for the purpose to which you have consented. If you decide not to provide us with the information and you do not consent to have it processed, we will not be able to give you access to all functions of ctnbee.com.

Please remember that you may update or entirely delete your personal information at any time. You can do it either on your own or with our assistance.

We ensure that our organisation follows restrictive personal information security policy. Your personal information is safe with us, and we take every effort to improve the security level each year. We believe that reading our Privacy Policy will help you feel secure and enjoy using ctnbee.com.

I. Who is the data controller at ctnbee.com?

ctnbee.com’s data controller (hereinafter "Data Controller"), i.e. the person responsible for ensuring security of your personal information, is:

Prosker Sp. z o.o.
ul. Kostrogaj 9D, 09-400 Płock
National Court Register KRS: 0000399562
Business statistical number Regon: 145855516
Tax ID number NIP: 774-321-07-15

The Data Controller registered a collection of data called "Collection" of personal information of the clients of ctnbee.com online shop” with the Inspector General for Personal Data Protection (hereinafter "Inspector General for Personal Data Protection").

II. How do we protect your personal information?

Along with registering at the Inspector General for Personal Data Protection, the Data Controller has implemented personal information security policy and IT system security policy which ensure effective protection of your personal information.

The most important elements of the personal information protection system are as follows:

SSL certificate of Unizeto Technologies S.A. It guarantees that the communication between your computer and ctnbee.com website is 256-bit key encrypted.
Access to your personal information is granted only to those ctnbee.com employees who have been trained in accordance with the personal information security policy and signed respective security obligations.
ctnbee.com IT system complies with all standards of personal information protection.

The implemented technical and organisational means to ensure security of processed information in accordance with the requirements specified by the personal information protection laws, including the Regulation of the Minister of the Interior and Administration dated 29 April 2004 on documenting of personal information processing and technical and organisational conditions under which the information devices and systems for personal information processing should work (Journal of Laws Dz.U. No. 100 item 1024) and guidelines of the Inspector General for Personal Data Protection.

The Data Controller has carried out all personal information protection duties provided by laws.

III. Why do we ask for personal information? What personal information do we require you to provide?

Registration
At registration we ask you to provide details required to create an account at ctnbee.com so that you can enjoy all functionalities of the website. A registered and signed in user may correct, add, or entirely delete information from ctnbee.com independently and at any time.

At registration we ask you to provide:
- username and password – necessary to sign in to ctnbee.com,
- email address – necessary for communication related to using ctnbee.com,
- full name.

Details provided at registration are processed exclusively by ctnbee.com and are not used in any other manner.

Newsletter Subscription
If you subscribe to our newsletter and accept to receive it at registration we request you to provide an email address to which the information from the Data Controller. You can unsubscribe at any time by clicking the unsubscribe link contained in the footnote of each newsletter.

IV. Cookies

Cookies are information data, in particular text files, which are stored on the ctnbee.com user’s end device.

At ctnbee.com two types of files are being used: session cookies and persistent cookies. Session cookies are temporary files which are stored on the user’s end device until the user signs out, closes the website or the software (Web browser). Persistent cookies are stored on the user’s end device for a period specified in the cookies parametres or until the user deletes them.

In many cases the software for browsing websites (Web browser) allows by default storing cookies on the user’s end device.

ctnbee.com users may amend the settings concerning cookies at any time. These settings may be changed in particular in order to block automatic cookies handling in the Web browser’s settings or inform each time about storing them on the ctnbee.com user’s device. Detailed information about cookies handling is available in the software settings of your Web browser.

Servers Logs
Information system used by ctnbee.com automatically stores in logs the data of a device you use when visiting ctnbee.com. The data is stored solely for statistical purposes and it is related to: device type, operating system, Web browser type, display resolution, colour depth, IP address, Internet provider, or the entry address to ctnbee.com; the data is used only in the ctnbee.com optimisation process in order to ensure the best user experience.

These data are never combined with the provided details referred to in section III and they merely constitute material for statistical analysis and analysis of system errors correction mechanisms.

ctnbee.com (cookies)
ctnbee.com uses cookies technology, i.e. text files stored on your device, in order to enable ctnbee.com to recognize you and adjust ctnbee.com to your needs.

ctnbee.com uses cookies to:
- remember signing in,
- remember website display preferences,
- produce statistics and viewing reports concerning the website.

Please note: If you do not consent to store cookies on your device, you can block them by configuring your Web browser accordingly. Instruction on how to do it can be found in the help files for your Web browser. Unfortunately, if you block ctnbee.com cookies, we cannot guarantee that you will be able to use this website smoothly.

If you consent to store cookies on your device but after using ctnbee.com you would like to delete them, you can do this without any risk. Instruction on how to do it can be found in the help files for your Web browser.

Google Analytics (cookies)
Google Analytics uses cookies technology, i.e. text files stored on your device, in order to enable ctnbee.com to analyse the traffic sources and the way visitors use this website.
On its servers, Google collects data from storing cookies on devices and uses this information in order to generate reports and provide other services related to traffic and internet use. In addition, Google may disclose this information to third parties if it is required by laws or if these parties process the information on behalf of Google.

These data are never combined with the provided details referred to in section III and they merely constitute material for statistical analysis and analysis of system errors correction mechanisms.

Please note: If you do not consent to store cookies on your device, you can block them by configuring your Web browser accordingly. Instruction on how to do it can be found in the help files for your Web browser. Unfortunately, if you block Google cookies, we cannot guarantee that you will be able to use ctnbee.com smoothly.

If you consent to store Google cookies on your device but after using ctnbee.com you would like to delete them, you can do this without any risk. Instruction on how to do it can be found in the help files for your Web browser.

Google AdWords/AdSense (cookies)
Google AdWords/AdSense use cookies technology, i.e. text files stored on your device, in order to enable ctnbee.com to assess the adequacy and effectiveness of advertising campaigns run with AdWords/AdSense. On its servers, Google collects data from storing cookies on devices and uses this information in order to generate reports and provide other services related to traffic and internet use. In addition, Google may disclose this information to third parties if it is required by laws or if these parties process the information on behalf of Google.

These data are never combined with the provided details referred to in section III and they merely constitute material for statistical analysis and analysis of system errors correction mechanisms.

Please note: If you do not consent to store cookies on your device, you can block them by configuring your Web browser accordingly. Instruction on how to do it can be found in the help files for your Web browser. Unfortunately, if you block Google cookies, we cannot guarantee that you will be able to use ctnbee.com smoothly.

Cookies from ctnbee.com partnering websites
ctnbee.com uses scripts and software elements provided and kept on the servers of ctnbee.com’s business partner. Such cookies may contain data necessary for the partner to provide a service to ctnbee.com or including details other than those listed in the Privacy Policy.

ctnbee.com selects its business partners very carefully, however, it may not be held accountable for their cookies policy. Therefore, we recommend that you independently verify each of our business partners and decide whether or not you are able to accept their cookies.

ctnbee.com uses scripts from the following partners:
Google Inc. with its registered office in Mountain View (CA, USA ) – signing in, statistics, personalised advertising;
Facebook Inc. with its registered office in Menlo Park (CA, USA) – signing in.

Please note: : If you do not consent to store cookies on your device, you can block them by configuring your Web browser accordingly. Instruction on how to do it can be found in the help files for your Web browser. Unfortunately, if you block Google cookies, we cannot guarantee that you will be able to use ctnbee.com smoothly.

V. Privacy Policy of ctnbee.com Partners

ctnbee.com selects its business partners very carefully and closely checks the links to other sites placed on ctnbee.com. However, ctnbee.com is not responsible for the standard and privacy policy used by the owners, operators or administrators of these sites. Therefore, we recommend that you independently verify each of our business partners and decide whether or not you are able to entrust them with your personal information.

VI. Disclosure of your personal information

Under special circumstances when the applicable laws require the data controller to disclose the collected data to the state authorities, ctnbee.com shall disclose such data. Other than that, your personal information shall be disclosed exclusively to the extent, for the purpose and to the entities listed in this Privacy Policy.

VII. Amendment of the ctnbee.com Security Policy

ctnbee.com reserves the right to amend the Privacy Policy if it is required by applicable laws, if technology conditions of ctnbee.com operation change or if the change increases the standard compared to the minimal standard required by laws.

The current privacy policy is always available at http://ctnbee.com/en/terms-of-service

VIII. Contact

ctnbee.com shall contact you using your email address, and only under special circumstances using the phone number you have provided.

Should you have any questions or doubts as to the Privacy Policy and your personal information security, do not hesitate to contact us at [email protected].

If you would like to update or delete your personal information, if you cannot or do not want to do it yourself, please contact us at [email protected].

For all of the above matters you can also use the below correspondence address:
CottonBee
ul. Kostrogaj 9D
09-400 Płock