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Sustainability I could not pay for my order. What should I do?
If you have experienced any issues with your payment, please contact our customer service team via email at [email protected]. In your email include your order number, so we can quickly find it in our system. We will send you back a link to finalize your payment. If you want to pay for your order via bank transfer we will include all the necessary data in our email.
Common Questions
To what countries are you shipping your fabrics?
We ship printed materials via FedEx/UPS to EU countries, the UK, Norway, Switzerland, and the USA.
How long does delivery take?
Delivery time depends on the destination country and the carrier and usually takes between 2 and 14 business days. The exact date is also shown in the cart summary.
What is the minimum order size?
At CottonBee, we want to lift any restrictions on fabric printing. That is why you do not have to place bulk orders. You can order a cut of fabric from a bolt starting at as little as one running metre.
We also offer 20 cm x 20 cm printing samples and 48 cm x 48 cm swatches.
Can I hope for a discount if I order more fabric?
Discounts are applied automatically when you add the required amount of fabric to your cart. Thresholds:
- 10 m: 10% discount
- 20 m: 20% discount
- 30 m: 25% discount
- 40 m: 30% discount
Orders over 50 m are priced individually. You can use the automatic discount or contact us for a personalized quote. You can do this by phone: + 48 516 278 821, or via e-mail at [email protected]from Monday to Friday between 8:00 am and 4:00 pm.
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