Home Help Center Back My orders What is happening to my order now?

What is happening to my order now?

Depending on the type of shipping, in your confirmation email, you will find a link to track your parcel. Our swatch books are sent via regular, unregistered letter mail and there is no tracking available.

Information about current status of your order can be found in section „Your Account/Order history”. Additionally, we send information about order status to an e-mail address given during your registration.

FAQ

Common Questions

To what countries are you shipping your fabrics?

We ship printed materials via FedEx/UPS to EU countries, the UK, Norway, Switzerland, and the USA.

How long does delivery take?

Delivery time depends on the destination country and the carrier and usually takes between 2 and 14 business days. The exact date is also shown in the cart summary.

What is the minimum order size?

At CottonBee, we want to lift any restrictions on fabric printing. That is why you do not have to place bulk orders. You can order a cut of fabric from a bolt starting at as little as one running metre.

We also offer 20 cm x 20 cm printing samples and 48 cm x 48 cm swatches.

Can I hope for a discount if I order more fabric?

Discounts are applied automatically when you add the required amount of fabric to your cart. Thresholds:

  • 10 m: 10% discount
  • 20 m: 20% discount
  • 30 m: 25% discount
  • 40 m: 30% discount

Orders over 50 m are priced individually. You can use the automatic discount or contact us for a personalized quote. You can do this by phone: + 48 516 278 821, or via e-mail at [email protected]from Monday to Friday between 8:00 am and 4:00 pm.

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